text="To whom it may concern, When going to log into my university email today, it said that I needed to approve a request on my authenticator app. So I downloaded the app and logged in but then it asked for my phone number to send me a verification code so I put in my number and waited. But I realised I had no service so no code was sent. So I turned my phone on and off again to regain service and eventually the code came through. Then when I went back onto the app there was no where to put the code and i was on what I assume is the home page, Ive added screenshots below. So I assumed I was somehow logged in. But then I went to log into my uni email and it said it had sent a request, I got no request in the app and it said on my laptop that my request was denied, even though I saw no request. So I cant access my uni email. I then spoke to a member of the it team at Microsoft and they basically said there was nothing they could do and the university it team would be the best people to help. Ill put the screen shots of what he said below. So now Im just wondering if you could please help me cause I cannot access my uni emails now"